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TERMS & CONDITIONS

Elle Lokko's terms and conditions (“Terms”) govern the relationship between our website visitors, customers and Elle Lokko as the store owner. These terms outline the rules and regulations for the use of Elle Lokko's website. By accessing or using our website, you agree to these Terms. Please read them carefully.

What do our Terms & Conditions cover?

​1. Website Use

  • By accessing this site, you agree to use it for lawful purposes only.

  • You may not copy, reproduce, or exploit any part of the website or its content without prior written consent.

  • We reserve the right to suspend or terminate access for users who violate these Terms.

2. Intellectual Property

  • All content on this site — including logos, product images, text, graphics, and design — is the property of Elle Lokko unless otherwise stated.

  • Content may not be reused, reproduced, or distributed without express permission.

3. Products & Services

  • We make every effort to display product details and pricing accurately.

  • Availability is not guaranteed — items may sell out or be discontinued at any time.

  • Prices may change without notice, but confirmed orders will not be affected.

4. Orders & Payment

  • Orders are confirmed once full payment has been received.

  • We accept payments through the platforms listed at checkout.

  • By placing an order, you confirm that all payment information provided is accurate and that you are authorized to use the payment method.

5. Shipping & Delivery

  • Delivery times are estimates and may vary due to external factors.

  • Elle Lokko is not responsible for delays caused by shipping carriers or customs.

  • Customers are responsible for providing correct shipping information at checkout.

6. Returns & Exchanges

  • Returns are accepted within [2 days] of delivery in original condition.

  • Some items (e.g., intimate products, custom orders, or sale items) may be final sale.

  • Shipping costs for returns/exchanges are the responsibility of the customer unless the item is faulty.

7. Airbnb & Services

  • Bookings for Elle Lokko stays are subject to Airbnb’s terms and policies.

  • Additional services (styling, rentals, tours, etc.) require advance booking and are subject to availability.

  • Cancellations or no-shows may result in fees as outlined during booking.

8. Liability

  • Elle Lokko is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

  • We do not guarantee uninterrupted or error-free access to the site.

9. Privacy

  • We respect your privacy and handle personal data in accordance with our Privacy Policy.

  • By using our site, you consent to the collection and use of your information as outlined in that policy.

10. Changes to Terms

  • We may update these Terms from time to time.

  • Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

  • These Terms are governed by the laws of Ghana.

  • Any disputes shall be resolved in the courts of Ghana.

 

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